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HubSpot for Education

Advanced Marketing Strategies for Higher Education Institutions

Higher education institutions are no longer just competing regionally; they’re vying for the attention of a global audience. Prospective students aren’t just looking for academic programs—they’re evaluating their potential universities based on factors like career support, student life, and even social media presence. Here’s an eye-opening statistic: according to a recent EAB study, over 70% of prospective students abandon an inquiry if they don’t receive a follow-up within 48 hours. This highlights a key challenge: how can institutions engage, nurture, and convert prospects at the right time and through the right channels?

This question drives us to explore advanced marketing strategies for higher education institutions, with a particular emphasis on tools like HubSpot for higher education that can streamline and optimize these efforts. Let’s dive into actionable insights that can elevate your institution’s marketing game.

Understanding the Modern Higher Education Audience

Today’s students are digital natives, engaging with institutions primarily online. According to research by Ruffalo Noel Levitz, 92% of prospective students say the quality of a college’s website influences their perception of the institution. Beyond this, students are looking for authenticity. They want to see real stories, transparent communication, and personalized content.

Strategies to Attract Prospective Students

  1. Content Marketing with a Purpose
    Gone are the days when a simple brochure or campus tour was enough. Today, storytelling drives engagement. Institutions can leverage blogs, videos, and podcasts to showcase student success stories, campus life, and career opportunities. By creating authentic content that answers prospective students’ questions, you can build trust and credibility. For instance, sharing a video on “A Day in the Life of a Computer Science Major” can help students visualize themselves at your school.
  2. SEO and Paid Search
    To stand out in search results, you need a robust SEO strategy. Think beyond generic keywords like “best universities” and focus on long-tail keywords such as “top business programs in Chicago” or “best study abroad programs for engineering.” Complement this with targeted Google Ads campaigns to capture interest at the top of the funnel.
  3. Social Media and Influencer Partnerships
    Platforms like Instagram, TikTok, and LinkedIn are prime real estate for engaging with students. Partnering with student influencers or alumni who can share authentic stories about your institution can amplify your reach. Social media isn’t just for broadcasting information; it’s an opportunity to create a dialogue with prospective students.
  4. Virtual and Hybrid Events
    With the rise of virtual communication, hosting webinars, online open houses, or live Q&A sessions with faculty and students has become a cornerstone of higher education marketing. These events are low-pressure opportunities for prospects to explore your institution.

Nurturing Leads Effectively

Once you’ve captured attention, the next step is nurturing leads effectively. HubSpot for higher education excels in this area, offering tools to create segmented email workflows, automate follow-ups, and track engagement.

  1. Personalized Communication
    Use CRM tools to gather and analyze data on prospective students. What pages are they visiting? Are they interested in specific programs? This information allows you to tailor emails, ads, and other touchpoints to their unique preferences.
  2. Drip Campaigns
    Set up automated workflows to nurture leads at every stage of their journey. For instance, if a student downloads a brochure for your MBA program, they could be placed in a drip campaign that sends additional resources, such as testimonials from current students, faculty highlights, or application tips.
  3. Chatbots and AI
    Many students visit college websites after traditional office hours. Implementing chatbots powered by AI ensures their questions are answered in real-time. These tools can provide instant value while capturing information for follow-up.

Retention and Alumni Engagement

Marketing doesn’t stop once a student enrolls—it’s a continuous process that extends to alumni. Happy, engaged students are more likely to share positive experiences and recommend your institution.

  1. Retention-Focused Campaigns
    Use tools like HubSpot to create campaigns for current students, keeping them informed about academic deadlines, mental health resources, or career development opportunities.
  2. Alumni Networks
    Engaging alumni can be a powerful marketing tool. From highlighting their achievements to creating mentorship programs, your alumni network can serve as ambassadors for your brand.

Leveraging HubSpot for Higher Education Marketing

A key differentiator for institutions that thrive in their marketing efforts is their ability to harness data effectively. This is where HubSpot for higher education shines. With HubSpot, colleges and universities can centralize their marketing, sales, and service data, creating a unified view of their prospective students’ journeys.

Here’s how HubSpot makes a difference:

  1. Data-Driven Insights
    HubSpot’s analytics dashboards provide actionable insights, such as which marketing channels are driving the most applications or how well email campaigns are performing. This data helps refine strategies in real-time.
  2. Streamlined CRM
    HubSpot’s CRM allows institutions to track every interaction a prospective student has with the institution—from website visits to event attendance. This 360-degree view enables hyper-personalized communication.
  3. Automation at Scale
    Automating repetitive tasks like follow-up emails or social media posting saves time and ensures no lead falls through the cracks. For instance, you can automate reminders for application deadlines or campus visit opportunities.
  4. Integration with Other Tools
    HubSpot seamlessly integrates with platforms like Zoom for virtual events, Eventbrite for managing campus tours, and even financial aid platforms, ensuring a cohesive experience for both the institution and the student.

How 9H Digital Enhances Your HubSpot Experience

At 9H Digital, we specialize in implementing and optimizing HubSpot for higher education. But that’s not all. Our suite of services, from website design to SEO and paid search campaigns, ensures your marketing strategy is cohesive and effective. Imagine pairing HubSpot’s CRM capabilities with a fully optimized website and targeted ad campaigns—it’s a recipe for success.

Want to see how this works in real-time? Schedule a personalized HubSpot demo with Ale, our HubSpot specialist, and discover how we can transform your institution’s marketing efforts.

Marketing in higher education is no longer just about standing out—it’s about creating meaningful, personalized connections with students at every stage of their journey. By leveraging advanced tools like HubSpot for higher education and partnering with experts like 9H Digital, your institution can stay ahead of the curve and attract the right students.

Drop us a line here, and let’s understand how we can help you.



Article Written by

Katrina Sant Fournier

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