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Digital Marketing

How to Pick the Right Social Media Marketing Agency for Your Business

Having a solid social media presence is a must for any business, and if you cannot do it in-house, outsourcing to the right marketing agency is a must. But with so many agencies out there, how do you choose the right one for your brand?

Don’t worry; We’ve got you covered.
Let’s break it down together.


Social Media Marketing Goals – Know What You Want

First things first, you need to know what you’re looking for. Are you aiming to boost your brand awareness, drive traffic to your website, or increase sales? Maybe it’s a mix of all three. Having a clear goal in mind will help you communicate your needs to potential agencies and find the perfect match.

The better you communicate, the better the results they can achieve for you.

Do Your Homework

Alright, now that you know what you want, it’s time to do a little research. Start by checking out the agencies’ websites and social media profiles. Do they practise what they preach? If their own social media presence is lacklustre, that’s a red flag. Look for agencies that have a strong, engaging online presence. Although it can be common to find cases of cobblers’ shoes – where they don’t have time to do their own, it’s important to look for alignment when it comes to style and personal taste.

Check Their Portfolio

Any reputable agency will have a portfolio showcasing their work. Have a close look at the brands they’ve worked with and the campaigns they’ve run. Do they have experience in your industry? Have they delivered results similar to what you’re aiming for? Are they creative enough to produce strong ideas over the long term? 

Read the Reviews

Next up, see what others are saying. Client testimonials and reviews can provide valuable insights into what it’s like to work with the agency. Look for comments about their communication style, creativity, and ability to meet deadlines. If an agency has a lot of happy clients singing their praises, that’s a great sign.

Ask About Their Process

When you start reaching out to agencies, ask about their process. How do they create and execute their strategies? Do they tailor their approach to each client, or do they use a one-size-fits-all method? A good agency will take the time to understand your business and develop a customised plan to help you achieve your goals.

Meet the Team

You’ll be working closely with the agency, so it’s important to get to know the team. Ask to meet the people who will be managing your account. Are they knowledgeable, enthusiastic, and easy to talk to? Building a good rapport with the team is crucial for a successful partnership.

Discuss Pricing

Let’s talk about money. Pricing can vary widely between agencies, so make sure you understand what you’re getting for your investment. Ask for a detailed breakdown of their fees and what services are included. Be wary of agencies that offer prices that seem too good to be true; you often get what you pay for.

Measure Their Success and Report it

Finally, ask how they measure success. What metrics do they use to track the performance of their campaigns? How often will they provide you with reports and updates? A reliable agency will be transparent about their methods and will regularly keep you in the loop.

Trust Your Intuition

At the end of the day, trust your instincts. If something feels off, or you’re not completely comfortable with an agency, it’s okay to keep looking. The right agency for you will feel like someone you can talk to, someone who can understand your brand where it is today and where you want to take it in the future, someone committed to helping your business thrive.

At Tayb we help our clients create a strong social media presence that turns into clients. Want to talk? Contact us.

Article Written by

Stephanie Fiteni

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